1. Information collected
- Names, contact and business details, account identifiers, and addresses.
- Quotes, orders, bookings, rentals, purchases, loyalty activity, and transaction status.
- Login, fraud-prevention, device, browser, diagnostic, cookie, and local-storage information.
- Optional thumbs-up or thumbs-down chatbot feedback, stored without the conversation text.
- Privacy-conscious analytics: page path, event type, random session identifier, device category, referring website domain, and timestamp. Analytics do not store names, emails, full referrer URLs, or IP addresses.
2. How information is used
Information is used to secure accounts, prepare quotes, calculate routes, fees, and applicable taxes, fulfill orders, process payments, communicate updates, prevent fraud, improve Fusion Foods services and chatbot responses using optional votes, understand site performance, and meet accounting and legal duties.
3. Addresses, tax, and routing
Delivery destinations may be sent to mapping providers to calculate road distance and time from a private hub. The delivery or receipt location is used for Washington destination-based sales-tax sourcing. Billing information may be used by Square for payment verification.
4. Payments
Square processes card and bank credentials, applicable tax, tips, and authorized charges. Fusion Foods receives secure references and limited transaction details, but does not store full card numbers, security codes, bank-routing numbers, or bank-account numbers.
5. Sharing and sale
Information is shared only as reasonably needed with service providers and authorities when required. Fusion Foods does not sell personal information or share it for cross-context behavioral advertising.
6. Analytics and chatbot choices
First-party analytics use session storage rather than an advertising cookie and honor supported Global Privacy Control signals. General-inquiry chatbot conversations are not saved. Visitors may optionally submit a thumbs-up or thumbs-down vote, which is stored without the chat text.
7. Retention and security
Other records are retained only as reasonably needed for services, accounting, tax, disputes, fraud prevention, analytics, and legal obligations, then deleted or de-identified when appropriate. Reasonable safeguards are used, but no system is perfectly secure.
8. Choices and contact
You may request access, correction, or deletion where applicable. Some compliance records must remain. Contact fusionfoodswallc@gmail.com.