Terms & Conditions

1. Fusion Foods offerings

Fusion Foods provides party trays, catering, delivery, hourly event services, equipment rentals, Sunday Special tasting sales, manufactured frozen foods, jerky, pickles, wholesale business accounts, digital recipes, and merchandise. Availability, prices, quantities, service areas, and schedules may change.

2. Customer accounts

• Accounts are required for food orders, services, rentals, quote acceptance, recipes, Sunday Special purchases, and business applications.
• Quote requests do not require an account; merchandise may permit guest checkout.
• Customers must provide accurate information, protect passwords, and report suspected misuse.
• Account email addresses cannot be changed. Account deletion may remove access to history and digital purchases, subject to legally required retention.

3. Standard catering, services, and delivery

• Standard operating hours are Wednesday–Sunday, 11:00 AM–8:00 PM. Outside-hours requests require review and approval.
• Standard food, catering, and rental orders are delivery only and generally require three days’ notice.
• Hourly event services may be ordered without food or rentals by logged-in customers.
• Standard delivery pricing is based on road distance from a private hub: the first 5 miles are free, miles over 5 through 10 cost $20, and distance beyond 10 costs $20 plus $2 per additional mile. Disclosed toll, ferry, parking, waiting, or access charges may apply.

4. Sunday Special Sale

• Sunday Special Sale is held every Sunday, while supplies last. Preorders launch each Monday and remain available through Saturday for that Sunday. Same-day Sunday ordering is available from 3:30–7:30 PM Pacific when the sale has not sold out.
• Only 10 total orders are accepted per Sunday Special, and each product is limited to its available supply. Sold-out products cannot be added. When the weekly order limit is reached, no additional preorder or same-day orders are accepted.
• One product is promoted per Sunday Special week. A product submitted after that week's Monday launch is queued for a following Sunday. Promotions appear only when the scheduled product is active and available.
• Customers must select either local delivery or USPS shipping. Local delivery is free only for a verified address within 10 driving miles. Orders outside the local area must use USPS shipping.
• Delivery uses 30-minute slots from 3:00–8:00 PM. Only Monday–Saturday preorders may select 3:00–3:30 PM or 7:30–8:00 PM; same-day Sunday orders use the middle slots.
• Customers pay for all selected products. Buyer-paid USPS shipping, when selected, is added to the Square order. Full payment and applicable tax must be completed before fulfillment.
• Qualifying local orders are delivered on Sunday. USPS orders are shipped on the following Monday.
• Frozen Sunday Special foods marked for cooking are cooked only for qualifying local delivery. USPS eligibility depends on whether the product can be packaged and mailed safely and lawfully. Jarred, canned, bottled, packaged, jerky, and pickle products are fulfilled in their listed form.

5. Wholesale business accounts

• Wholesale accounts are limited to approved businesses ordering eligible frozen manufactured foods, Fusion Foods jerky, and pickles.
• Every wholesale order requires at least 10 boxes.
• Applications require business and representative information, three addresses, a backup representative, and authorization for secure Square payment methods.
• Transactions 1–5 are billed separately and in full when each order is placed. They are not billed together.
• Transaction 6 and later is billed only after delivery is confirmed.
• Card and bank credentials are entered and kept through Square. Fusion Foods stores secure references, not raw card, routing, or account numbers.
• Fusion Foods may approve, pause, decline, or request updated information for a business account.

6. Quotes, Square, tax, and loyalty

Quotes identify food or service costs, delivery and other fees, estimated tax, and total. Square processes online payments and applicable tax. “On a Budget” submissions are proposals only and do not reserve a date or guarantee service at the requested price. Fusion Foods may accept, decline, or counter the proposed amount; any resulting deal must still be finalized and paid as directed. Logged-in customers earn one eligible loyalty point per $2 actually paid; 100 points equals $1. Points have no cash value and may be reversed for refunds, cancellations, disputes, or abuse. Regular business accounts accrue points only on eligible catering and rental purchases. FF Store, recipe, merchandise, Sunday Special Sale, and standalone service purchases do not accrue business-account points.

7. Cancellations, refunds, and food safety

The Refund, Return, Exchange & Cancellation Policy explains deadlines and available remedies for each type of purchase. Fusion Foods will refund or reschedule an affected amount if it cancels an unavailable paid item or service. Customers must disclose allergies before payment; zero cross-contact cannot be guaranteed.

8. Rentals, recipes, and merchandise

Rental customers are responsible for timely access or return and applicable damage, cleaning, loss, replacement, or late charges. Recipe PDFs are personal, non-transferable licenses except through the designated gift flow. Merchandise production and remedies may follow Printful policies.

9. Third parties, liability, and Washington law

Square, Supabase, mapping, calendar, email, Printful, hosting, and social providers have separate terms. To the fullest extent allowed by law, Fusion Foods is not liable for indirect or consequential loss; total liability will not exceed the amount paid for the affected product or service. Washington law governs these terms.

10. Contact

Questions: fusionfoodswallc@gmail.com.